privacy policy


  1. General provisions
    1. This Privacy Policy sets out the rules for the protection of personal data of customers using the Online Store at (hereinafter the Online Store).
    2. The administrator of personal data of customers of the Online Store, within the meaning of the Regulation of the European Parliament and of the Council (EU) of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter GDPR) and repealing Directive 95 / 46 / EC (General Data Protection Regulation) is Visbroker Sp. z o. o. with its seat in Poznań, 60-782 Poznań, ul. Grunwaldzka 11/5/1 (hereinafter referred to as the Company).
    3. Customers' personal data is processed by Visbroker Sp. z o. o. in accordance with the GDPR and the Personal Data Protection Act of August 29, 1997 (Journal of Laws of 2016, item 922, as amended) and the Electronic Services Provision Act of July 18, 2002 (Journal U. of 2017, item 1219 as amended).
    4. Personal data is any information that may identify the Customer, such as: name and surname, telephone number, e-mail address, delivery address for purchases made in the Online Store, device IP address, information about the browser used by the device, content and unique addresses ( URL), login date and time.
    5. The Company limits the use and collection of information to the minimum necessary to complete the Order at the highest level.
    6. Personal data is not made available in any other way than it results from the purpose of the Order and the scope of the consent granted.
    7. The company makes every effort to protect personal data when it is provided by customers, and in particular ensures that the data collected by it are processed in accordance with the law.
  2. Purpose of data collection
    1. The Company may share the Customer's personal data with entities supporting the Company in the provision of electronic services, i.e. those that provide payment services, perform consulting or auditing services. The company may transfer the client's personal data to public authorities fighting against fraud and abuse.
    2. The data provided by the customer during registration is used for the following purposes:
      1. enabling the Customer to set up, log in and manage an Account in the Online Store,
      2. fulfillment of the order, including to ensure contact between the Customer and the Seller,
      3. providing payment services,
      4. providing support for transport services,
      5. statistical and marketing activities of the Online Store,
      6. performance of obligations under the law, including tax or accounting regulations.
    3. The processing of Customers' personal data for the purpose of marketing activities of the Online Store takes place with the Customer's voluntary consent.
    4. The data collected during the purchase transaction are used only for the purpose of payment for the order placed.
    5. Data collected through direct contact of the Customer with the Online Store via the website are used only for the purpose of correspondence with the Customer and responding to the Customer's inquiry.
    6. Online Store, in addition to the above-mentioned points, does not provide third parties with personal data of customers without the consent of the interested customers.
  3. The basis for data processing
    1. Providing personal data is voluntary, but necessary in order to use the full functionality of the Online Store, i.e. placing an order.
    2. When registering in the Online Store, the Customer provides the following information in the registration form: name, surname, exact delivery address, telephone number, e-mail address.
    3. The legal basis for the processing of the Customer's personal data is the performance of the sales contract to which the Customer is a party or the need to take action at his request before its conclusion (Article 6 (1) (b) of the GDPR). In this regard, the customer is obliged to provide the data needed to perform the contract. If this data is not provided, it is not possible to perform the sales contract.
    4. This mainly applies to Personal Data provided in the form when registering an Account, placing Orders and concluding a Sales Agreement or making a Reservation in the Online Store, as well as when subscribing to the newsletter. Also in the case of Personal Data provided to us in connection with the Customer's complaint, the legal basis for their processing is the necessity to perform the contract for the sale of the advertised goods.
    5. In the event of data processing for marketing purposes, with the exception of those carried out as part of the newsletter, which operates on the basis of the regulations, the basis for such processing is the fulfillment of the objectives resulting from the legitimate interests pursued by the Company (Article 6 (1) (f)) GDPR).
  4. Recipients of personal data
    1. The catalog of recipients of the Customer's Personal Data processed by the Company results from the scope of services used by the Customer, the consent granted by him or the law,
    2. Other entities that technically enable the implementation of the sales contract concluded with the Customer may participate in the processing of Personal Data to a limited extent, including in particular providers of hosting services or ICT services, carriers or intermediaries carrying out shipments of Orders, entities handling electronic payments or payment by payment card in the Store On the Internet, companies that maintain software support the Company in marketing campaigns, as well as legal service providers.
  5. Transferring personal data to third countries (outside the European Economic Area).
    1. As part of the Company's use of tools supporting its day-to-day operations, made available, inter alia, by Google, the Customer's Personal Data may be transferred to a country outside the European Economic Area, in particular to the United States of America (USA) or another country where the entity cooperating with it maintains tools for processing Personal Data in cooperation with the Company.
    2. Adequate security of the transferred Personal Data has been ensured by the Company through the use of standard data protection clauses adopted pursuant to the decisions of the European Commission and data entrustment agreements that meet the requirements of the GDPR. In the case of data transfer from Europe to the USA, some entities located there may additionally ensure an appropriate level of data protection in the so-called dams. Privacy Shield (more information is available at: .
    3. The Customer has the right to obtain a copy of the security measures applied by the Company regarding the transfer of Personal Data to a third country by contacting us.
  6. Access to personal data
    1. In accordance with the Regulation of the European Parliament and of the Council (EU) of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC and in accordance with the provisions of the Data Protection Act personal data of August 29, 1997 (consolidated text: Journal of Laws of 2016, item 922, as amended) The company provides free access to personal data, the possibility of rectifying and deleting them, limiting their processing, the right to their transferring, not being subject to automated decision making, including profiling, as well as the right to object to the processing of personal data.
    2. The customer has the right to access their personal data and correct them if they are incorrect, as well as to complete incomplete data via the Online Store or telephone contact.
    3. The customer may independently change the data provided in the Online Store system.
    4. The Customer may access, change, correct and delete personal data at any time through his account in the Online Store, after prior registration and logging in.
    5. The customer has the option of direct e-mail contact with the employees of the Online Store via e-mail.
    6. In a situation where the Company processes the Customer's personal data in an automated manner, on the basis of his consent or a concluded contract, the Customer has the right to receive a copy of his data in a structured, commonly used and readable format. This copy may also be sent to another entity. This only applies to personal data that has been provided to us.
    7. The customer has the right to lodge a complaint with the President of the Personal Data Protection Office at any time.
  7. Deletion of the account
    1. A customer who has set up an account in the Online Store may delete the account at any time via the Online Store or by telephone contact.
    2. The deletion of the account is irreversible and means the deletion of all customer data. It will not be possible to restore such an account.
    3. The customer has the right to delete any data processed by the Company at any time, except in the following situations:
      1. The customer has unfinished proceedings with the Customer Service Department,
      2. The customer has an open order that has not yet been shipped or has been shipped only partially,
      3. The client has not paid the amounts due to the Company, regardless of the payment method.
    4. The Company will retain the Customer's personal data regarding the transaction for accounting purposes if the Customer has made any purchases.
  8. Duration of personal data storage
    1. The Company stores the Customer's personal data in connection with the transaction made by him in the Online Store without prior registration and creation of an account, for the time necessary to complete the transaction and for the time in which it is possible to pursue claims in connection with the performance of the contract concluded as a result of the transaction, 3.5 years from the date of the transaction.
    2. In addition, the data may be stored by the Company for the purposes of preventing abuse and fraud, for statistical and archiving purposes for a period of 10 years from the date of termination of the contract or the event causing the need for such processing.
    3. At the same time, for the sake of accountability, the Company will store data for the period in which it is obliged to keep data or documents containing them to document the fulfillment of legal requirements, including enabling control of their fulfillment by public authorities.
  9. contact
    1. Should you have any questions or comments regarding this Privacy Policy or wish to view, correct or delete your personal data, please send the appropriate information:
      1. via e-mail to the following address:,
      2. in writing to the following address:

        MyLabels online store

        Visbroker Sp. z o. o

        ul. Grunwaldzka 11/5/1

        60-782 Poznań

      3. telephone contact with the Seller: 798 164 074.
  10. Cookie Policy
    1. By using the pages of the Online Store, the Customer agrees to the use of cookies in accordance with the Cookie Policy.
    2. The Online Store generates cookies that remember information about the Customer and allow the server to recognize it later.
    3. Cookies do not damage the computer system in any way, and any web browser can disable them.
    4. If the Customer does not agree to the use of cookies by the Online Store, he should change the settings of his browser in an appropriate manner or opt out of using the Online Store's pages.
  11. What are cookies?
    1. Cookies are small files saved and stored on a computer, tablet or smartphone when visiting various pages in the Online Store.
    2. A cookie usually contains the name of the website it comes from, the expiry date of the cookie (its lifetime) and a randomly generated unique number used to identify the browser from which the website is connected.
    3. Usually cookies are very useful. Thanks to them, individual settings are remembered and thanks to them you can log in to an individual account.
    4. If the Customer believes that the presence of cookies violates privacy, they can be turned off at any time either for a specific website or for all connections from a given browser.
  12. Newsletter
    1. A newsletter is a message sent regularly in the form of serial e-mail correspondence to many recipients. It contains information on the activities of the Online Store, e.g. about new Goods and current promotions.
    2. The customer may order the newsletter service by entering the e-mail address in the form on the Online Store website.
    3. The entered address must be confirmed by clicking on the link in the e-mail confirming the service order.
    4. The customer uses the newsletter service on a voluntary basis for an indefinite period.
    5. The newsletter is a free service.
    6. The customer may unsubscribe from the newsletter service at any time.
    7. The resignation can be reported in the account settings or via e-mail.
  13. Final Provisions
    1. The company is aware that it is responsible for the protection of data entrusted by customers. He takes safety issues very seriously. Therefore, it makes efforts to protect the Online Store against unauthorized access by third parties and controls the methods of collecting, storing and processing information.
    2. The company uses server security devices, encryption devices and physical security measures.
    3. The Company grants access to data only to those employees and entities that must have access to it in order to process it only for the purposes described in the Privacy Policy.